In his essay, “Structural Unemployment and the Qualitative Transformation of Capitalism,” Thomas A. Hirschl examines Marx’s theory of capitalist development in light of the growing prevalence of electronic technology in capitalist dynamics. While Hirschl admits that the pivotal prediction of Marx’s theory (social revolution in capitalist society) has yet to occur, he argues that the growing implementation of technological advancements within capitalist enterprises has the potential to act as the catalyst for such a social revolution. He argues that, “[A]n era of social revolution begins when the technological capacity of society supersedes or becomes too productive for the existing property relations” (Davis et al. 158). Here, Hirschl draws a direct parallel between technology, labor, and capitalism, which he uses to frame one of the main questions in his essay: If electronics technology replaces labor, where will the jobs be in ‘information capitalism’? (160). The implication that Hirschl makes in posing this question to his readers is that we as a long established capitalist society are rapidly approaching an era of (technological) social revolution, in which the answers to questions like this one will be necessarily linked with the growth, practices, and even preservation of our (capitalist) society. Returning to Hirschl’s question regarding where jobs in information capitalism will be, I have chosen to focus my rhetorical analysis on FOX’s hit show Futurama, specifically an episode from season four entitled “Obsoletely Fabulous,” in an attempt to offer one of many possible responses to Hirschl’s question. My hope is that in analyzing a text that depicts some of the more salient concerns of Marx and Hirschl’s theories (“the future”, literal robots in the workforce, extremely rapid technological advancement), we as a society will be better positioned to comment on, critique, and understand the implications of a realized society of information capitalism.
Some Issues with High-Tech Hype
Before examining the totalizing effects of a labor/workforce overrun by electronic technology, it is significant to note the preliminary and incremental changes that occur when a new technological innovation is introduced into the workforce, particularly when it impacts productivity. Elements of these changes are present in “Obsoletely Fabulous,” which begins with Bender, Fry, Leela and Professor Farnsworth (the show’s main protagonists) visiting a “Roboexpo” that showcases new and improved robots available for purchase. It is important to note that Futurama itself takes place in a futuristic setting (roughly the year 3000) in which robots are common fixtures both as tools for human comforts (essentially highly technologically advanced appliances), as well as for companionship. Many robots in the show including Bender, whom “Obsoletely Fabulous” is centered around, are presented as autonomous, human-like beings that experience emotions such as jealousy, anger, sadness, love and a sense of self-worth. These dimensions of Bender and other robots’ personalities are intriguing when examined in parallel with their status as “objects” to be acquired by and for human consumption.
Given these parallels, the opening scene of “Obsoletely Fabulous” is particularly interesting, as it establishes that capitalism is still very much alive in the futuristic setting of the show, and calls into question what the impact of technological innovations will be on the robot labor force. This question becomes a real concern for Bender at the Roboexpo when Robot 1X, “A robot that will put all previous robots to shame,” (Futurama 2004) is revealed and overtly marketed as superior to its (now technologically inferior) predecessors.

As Guglielmo Carchedi points out, “Labor is continuously first expelled and then attracted in the different phases of the economic cycle” (Davis et. al. 80). In the scene pictured above, we can see Bender being expelled as a source of labor while Robot 1X is simultaneously attracted as the “new and improved” labor model. Significantly, Carchedi argues that, “The question of who the agents of social change will be if technology fully replaces labor is misplaced, given that labor cannot under capitalism be dispensed with” (80). I will return to the dimensions and implication of human labor in Futurama later on in this paper, but for now it is meaningful to establish capitalism’s role in the show.
Bender: That new robot is great huh? He sure made me look like a pile of crap.
Professor Farnsworth: Indeed! That why I bought one to help around the office.
Bender: [Gulp]
Because Bender occupies the unique role of being both a consumable product and a source of labor, he experiences a sort of double displacement, as he feels both competitive with and inferior to Robot 1X. Eventually, Bender falls into a deep depression because he feels that he cannot keep up with his new robotic counterpart.

The feelings
that Bender experiences at the hands of Robot 1X are not common, as Carchedi
argues, “While new technologies do raise human productivity in novel ways,
their capitalist use necessarily implies crisis, exploitation, poverty,
unemployment, the destruction of natural environments and more generally all
those evils which high tech is supposed to eradicate” (Carchedi, 73). While robot exploitation, poverty, and
unemployment are the implicit aftereffects of Robot 1X’s introduction into the
labor force, we as viewers see Bender explicitly undergo a state of personal
crisis, in which he feels inferior to Robot 1X and fears they will never “be
compatible.” To surmount this “fear”
Leela suggests that Bender visit his manufacturer for a “software update” that
will make him compatible with the new technology. The underlying sentiment of Leela’s advice is that Robot 1X is not going anywhere, and that Bender needs to learn how to adjust to this technological innovation if he hopes to remain a viable part of the capitalist labor force. The onus to change is placed on him rather than the capitalist society he is cast out from, whether that change is in fact possible or not, an attitude that highlights Carchedi’s discussion of technology’s impact on labor in a capitalist society.
Structural Unemployment and the [Obsolete]
Robolution
Determined to co-exist with Robot 1X, Bender visits the robot manufacturing plant for his “software upgrade” but loses his nerve after watching another robot receive the upgrade and remarking, “It’s like he’s not him anymore— you took away his robo-humanity!” (2004). Fearing that he too will become brainwashed after receiving the upgrade, Bender flees from the factory and sits dejected in an empty alley lamenting, “I’m too scared to get the upgrade, but I can’t face my friends without it” (2004). Convinced that his utility to society has essentially vanished, Bender runs away from home in search of a place where he can live in inferior peace. Given the futuristic world that show is set in, viewers are positioned to view the adoption of major technological advancements like Robot 1X into society as the norm. This rampant adoption has the potential to be problematic for robots, as Hirschl argues, “Adopting these technologies… [I]ncreases unemployment, heightens realization crisis, and thereby sets the competitive conditions encouraging another round of technological adoption. This cyclical process defines the ‘final’ decline of capitalism” (164). Indeed, evidence of these “rounds” of technological adoption (and inevitable abandonment) emerges when Bender lands on a desert island occupied by obsolete robots.

After realizing
that the robots in the colony have gone through essentially the same form of
technological devaluation as himself, Bender begins to disavow technology and
its usefulness as a whole. Although they
are a small group, the obsolete robots living on the island come to represent
the structurally unemployed (individuals whose lack of employment results from
a mismatch between demand in the labor market and the skills and locations of
the workers seeking employment), and further come to constitute, “[A] ‘new
class’ that has nothing in common with either the capitalists or the industrial
working class. Their immediate class
interests are to transform the social system to distribute goods and services
on the basis of human need” (169).
Indeed, the robots on the island find themselves at odds with both
capitalists and the working class, and vow to bring forth the social revolution
that Marx foreshadowed as the final crisis in his theory of capitalist
development, only rather than distributing goods and services on the basis of
human need, their goal is to dispense of technology altogether.
Plans are set
into motion, and the robots make their way back to Manhattan in a primitive
submarine with the hopes of destroying Robot 1X. Their plans, however, are pathetically
thwarted, as their crude and imprecise tools not only fail to destroy Robot 1X,
but also cause a fire which traps all of Bender’s friends. In his attempt to abandon technology, Bender
trades his full metal body for one made of wood, and is therefore unable to
help rescue his friends from the fire.
As result, he must rely on Robot 1X to save them.
As Bender lies helplessly and watches the fire inch closer to his friends he wails, “Why didn’t I get that upgrade? I’m an outdated piece of junk!” Until he notices Robot 1X in the corner and exclaims, “Wait.. I can use you as a tool to save my friends, and I’ll still be the hero who everyone says how great he was.” True to form, Robot 1X swoops in and uses giant motorized fans to extinguish the fire, even managing to save what’s left of Bender along with his friends.
Information Capitalism, Upgrading, and the Future
Throughout this
paper I have drawn parallels between “Obsoletely Fabulous” and Carchedi and
Hirschl’s respective theories on the effects of technology on labor in a
capitalist society, but have not yet explicitly addressed Hirschl’s question of
where the jobs will be in an information capitalist society. Returning to Futurama, it is significant to note that all of the labor issues in
“Obsoletely Fabulous” are seen as impacting robots and not humans. In fact, we see few instances of humans
actually working throughout the show, with the exception of MOM (robot
manufacturer and reigning capitalist power), Professor Farnsworth, whose very
name betrays his non-productive intellectual labor, and the man in the factory
who is responsible for giving the robots their upgrades. Perhaps we as viewers are positioned to see
Hirschl’s dream that, “If production can be conducted without workers, then it
can be distributed without money” (165) as realized in the show’s futuristic
society, except that capitalism is still portrayed as being alive and well. The only thing that really seems to be
different in the year 3000 is production, which is conducted without human
workers, who have been entirely replaced, as they feared, by robots. And yet things appear to be more the same as
ever—technology advances, labor is displaced, replaced, and the cycle begins
anew.

After narrowly escaping
death thanks to the help of Robot 1X, Bender opts to get the software upgrade
in order for them to be compatible with one another. As he steps onto the machine’s platform,
Bender comments, “This new technology is great!
I love those 1X Robots, those guys are my beeest friends!” before it is
revealed to the audience that the entire “obsolete robolution” (and hence the
majority of the episode) was a hallucination brought on by the upgrade
software. It appears, then, that the
jobs of information capitalism are reserved for those who can perpetuate its
capitalist interests throughout society.
This is the chief enterprise of the capitalist, who hopes to create and
perpetuate the “need” for information capital among consumers. In this case MOM is highly successful in that
she not only appeals to her baseline consumer (Professor Farnsworth), but is also
able to convince the displaced laborer (Bender) of the necessity of the very
object that took his job (using only the thinly veiled tool of brainwashing). If nothing else, “Obsoletely Fabulous”
illustrates capitalism’s primary and most deeply rooted interest: its own
self-preservation. Whatever the jobs in
information capitalism are, they will serve these interests above all others.
Works Cited
Carchedi, Guglielmo. “High-Tech Hype: Promises and Realities of Technology in the Twenty-
First Century.” Davis, et al. 73-86. Davis J., T. Hirschl, and M. Stack, eds. Cutting Edge:
Technology, Information, Capitalism and Social Revolution. London: Verso, 1997. Print.
Hirschl, Thomas. “Structural Unemployment and the Qualitative Transformation of Capitalism.”
Davis, et al. 157-174. Davis J., T. Hirschl, and M. Stack, eds. Cutting Edge:
Technology, Information, Capitalism and Social Revolution. London: Verso, 1997. Print.